Întrebări frecvente

With every TEILOR jewellery order you place online, you enjoy premium gift packaging, interest-free instalments, delivery within 48 hours and returns within 14 days. In addition, you are guaranteed that your jewellery is certified and can benefit from repairs in the TEILOR workshop.
The choice of gemstones for gold jewellery depends on personal preference and budget. Some of the most popular choices include diamonds, sapphires, rubies, emeralds and amethysts.
The difference between yellow gold, rose gold and white gold is the composition of the metals. Yellow gold is mainly composed of gold and copper, rose gold is composed of gold and palladium, and white gold is composed of gold and other metals such as silver or palladium. This difference in composition determines the final colour of the gold.
The difference between 14K, 18K and 24K gold is marked by the purity of the gold in each. Fourteen carat (14K) gold contains 14/24, or 58.5% pure gold, while 18 carat (18K) gold contains 18/24, or 75% pure gold. 24 carat (24k) gold is 100% pure gold. 14K and 18K gold jewellery is stronger and more durable than 24K gold because it has added alloys to strengthen it.
To keep your gold jewellery in good condition, it's important to look after it properly. You can start by using a special cleaning solution or lukewarm water and a soft brush to remove any dirt or dust accumulated on your jewellery. It is recommended to avoid wearing gold jewellery while cleaning or using chemicals such as perfume or chlorine-containing solutions. When not wearing gold jewellery, store it in a dry, dark place, such as a drawer or jewellery box, to avoid wear and tear from exposure to air or sunlight. Avoid wearing gold jewellery during sports or strenuous physical activities which can lead to wear or deformation. In addition, check them periodically for any flaws or wear and, if necessary, go to a jeweller to have them professionally repaired or cleaned.
To clean and care for diamond jewellery, it is recommended to use a solution of warm water and mild detergent by immersing the jewellery in the solution and gently rubbing it with a soft toothbrush. Avoid the use of abrasive products or hot water, which can affect the appearance and sparkle of diamonds and settings.
Gather the old gold pieces you want to exchange - they can be rings, earrings, bracelets, chains, etc. and bring them to TEILOR shops. Our advisors will weigh the gold you bring and show you how much you can get for it, with which you can also buy new jewellery. You can choose pieces from all the brand's collections and, if necessary, you can top up the amount to get the pieces you want.
If the TEILOR product purchased online does not meet your requirements, you can return it within 14 days, only if the product has not been worn and shows no signs of wear due to mishandling.